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TerminologyFor the purpose of this policy please take note of the following terminology we use throughout: “we,” “our”, “ourselves” and “us” mean Union Leisure PTY Ltd (2016/213761/07) “you”, “visitor” and “user” means person(s) accessing the site “Site” means the website you were visiting this could be www.socialshebeen.co.za or www.unionleisure.co.za or www.socialonmain.co.za or www.boltonroadcollection.co.za or www.saigonsuzy.co.za “online system” and “online systems” means our online mobile app, booking, contact forms, newsletter and/or payments systems “offline system” and “offline systems” means our booking or payment or newsletter sign up or contact form, or mobile app that are completed in person at our venue, over the phone or by any electronic communication method “Act” means Protection of Personal Information Act 4 of 2013 and Promotion of Access to Information Act 2 of 2000 “third-party” means services and companies employed or contracted by us to allow for functionality on our sites “URL” means Uniform Resource Locator or web address in laymen terms “IP” means Internet Protocol Address
Information that we collect from you and your use of this siteWhen you visit the site, you may be asked to provide certain information about yourself including, but not limited to your personal information and financial details before you are able to proceed with using the online systems.
Information you give usWe receive and save any information you enter on our site or give us in any other way. You provide most such information when you make a booking or payment or set-up a recurring card payment or direct debit mandate, or communicate with us for any other reason. This information may include email, date of birth, name, ID and/or passport number, contact number, company, credit card number, expiry date, start date, csv number, name on card, and billing address. You can choose not to provide information, although it may be needed to use and view all content, operations and aspects our site.
Who we intend to collect data fromA competent person, means any person who is legally competent to consent to any action or decision being taken. This site is not directed to, and does not seek to collect personally identifiable information from, children under the age of 18 or legally incompetent persons. Nevertheless, if we are informed that we have collected information from someone in these category, we will take reasonable steps to delete that information.
How we use your informationFulfilment Personal data collected as part of the online systems processes and will be held primarily to communicate and settle your order. This data will be retained by us and reputable third-party banking and/or distribution institutions who handle our customers card transactions and order fulfilment. Therefore, your information may be used for any of the following purposes: accounting, billing and auditing, order electronic communication, administrative and legal purposes, security and payment verification.
Ensuring Data QualityWe may use the information we collect so that we can send you information regarding the storage, deletion or update required to your personal information. This is not an optional marketing function but is required as part of the Act to allow us to keep quality of your personal information and remove old/un-needed data.
AnalysisWe may use and analyse the information we collect so that we can manage and improve the services on the site. Demographic and statistical information about the user behaviour may be collected and used to analyse the popularity and effectiveness of the site. Any disclosure of this information will be in aggregate form and will not identify individual users.
MarketingWe may also use the information we collect so that we can send you marketing information. Should you choose to subscribe to our newsletter, by opting in when using any of our online systems or by opting in to receive marketing in any other way, you will receive up to a maximum of one newsletter per week. This will include promotional electronic or organic communication about new services, special offers or other information which we think you may find interesting using the email address which you have provided.
Opting OutWe do not seek to collect personally identifiable information from you that you do not want collected. At all points we mark what information is required or optional so you can decide if you want to enter your information. Please note, not entering required information may result in reduced functionality or content on the site or online systems. Should you change your mind at a later stage, you can unsubscribe from this list by clicking on the clearly marked ‘unsubscribe’ button at the bottom of any newsletter or by emailing us on firstname.lastname@example.org listing the email address(es) you would like to have removed from the mailing list. Please write “unsubscribe” in the subject line. This unsubscribe/opt-out function is for marketing-related materials only and your email address will still be retained for important communication relating to your bookings and update of information.
How we handle the data submitted by you
Data Protection LegislationWe provide data protection and access as detailed under the Protection of Personal Information Act 4 of 2013 and Promotion of Access to Information Act 2 of 2000 (the “Act”). Information from you will only be collected and/or processed by us in accordance with the Act and laws of South Africa. We do not hold ourselves in compliance with other data protection acts or laws from other countries.
Data SecurityPlease protect sensitive data at all times throughout your online transactions. Make sure that nobody can see over your shoulder when typing in personal information and close your browser when you have finished. we and our third-party suppliers have used their reasonable endeavors to ensure that access to information provided and the payments you make whilst using this site are secure. We work to protect the security of your information during transmission. The site is secured using a Deluxe GoDaddy OV SSL Web Server Certificate to offer you secure communications by automatically encrypting all data when it is entered. Although we take reasonable steps to protect the personally identifiable information that you provide via this site, no system is 100% secure or error-free. Therefore, we do not, and cannot, guarantee the security or accuracy of the information we gather. You should be aware that the computer that you use to attach to the online system must also be secure, and include the latest operating system, software and anti-virus updates. The use of a shared computer to connect to the online systems could increase the risk that others will see your sensitive information. Our sites and online systems may require you to enter personal or sensitive information such as your credit card details, but they will always have a URL that starts with https://
Disclosure of your informationExcept as set out in this policy or as required by law, your personal data will not be provided to any third-party without your prior written consent. We employ other companies and individuals to perform functions on our behalf and in turn they may also use a third-party for these functions. Examples include processing credit card payments and hosting the site. The third-party may have access to personal information needed to perform their functions, but may not use it for other purposes. These companies may also be held outside of South Africa and have their own privacy policies according to the law of their country. Personal information provided by you may occasionally be shared with other organisations for the prevention of fraud. Should you fail to honor a payment to us, we may disclose sufficient personal data to a third-party to enable it to pursue and recover the debt from you. A third-party may include solicitors, agents appointed by us, law enforcement and the Courts. We will provide you with access to any personal information that we hold about you. You may also request us to correct your personal information. Kindly contact our Information Officer (Contact details below) to request access to your personal information or the correction of your personal information. You can ask to be removed from any of our subscription lists at any time (process detailed in Opting Out section).
Unsubscribing to Marketing MaterialsEmail: email@example.com
Our Information OfficerEmail: firstname.lastname@example.org Tel: 0762849786 Postal: Union Leisure PTY Ltd, Postnet Suite 1738, Private Bag X153, Bryanston, 2021 Johannesburg, South Africa
The Information Regulator (South Africa)Email: email@example.com Tel: 012 406 4818 Fax: 086 500 3351 Postal: SALU Building, 316 Thabo Sehume Street, PRETORIA
Terms and Conditions
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